Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
- Please email orders@joyfulnoiseletter.com to request a refund and we will assign you a tracking #.
- Mail your returned item to:
- Joyful Noiseletter
Returns Department Tracking #
1801 Factory St.
Kalamazoo, MI 49001
- Include in your package a signed letter stating the reason for your return and the original receipt.
Return Exceptions
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
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You can subscribe to the printed or electronic version of JN by:
- using our secure online store.
- filling out the Printable Order Form and mailing it, along with your check for $29, to The Joyful Noiseletter, PO Box 895, Portage, MI 49081-0895 (foreign printed subscribers add $10).
- calling TOLL-FREE, 1-800-877-2757, and using VISA, MasterCard, Discover, or American Express.